Version
1.0
Effective
2026-08-01
SHA-256
3df1b91a511a7f3c

Normal Framework Trial Terms

Effective Date: 1 August 2026

These Trial Terms (the "Agreement") govern your access to and use of the Normal Framework software (the "Software") during a free trial. This Agreement is between Normal Software, Inc., a Delaware corporation ("Company", "we", "us"), and the individual or entity accepting it ("Licensee", "you").

These Trial Terms apply instead of, and not in addition to, the Normal Framework Core License Terms. If you later purchase a licence under an Order Form, the Core License Terms will replace this Agreement with respect to the Software.

1. Acceptance

a. By clicking "I Agree," "Accept," or a similar button, or by otherwise accessing or using the Software, you agree to be bound by this Agreement. If you do not agree, do not click "I Agree" and do not access or use the Software.

b. You acknowledge that you have read, understood, and had an opportunity to review this Agreement prior to accepting it. If you are entering into this Agreement on behalf of an entity, you represent and warrant that you have the authority to bind that entity.

c. You must be at least 18 years old to accept this Agreement.

d. Company will retain a record of your acceptance, including the version of this Agreement accepted, the date and time of acceptance, and the account through which it was accepted. See Section 9 and our Privacy Policy.

2. Trial Licence

a. Grant. Subject to your compliance with this Agreement, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to install and use the Software solely for your internal evaluation of the Software during the Trial Period. No fee is payable for this licence.

b. Trial Period. The "Trial Period" begins when Company issues your trial licence and continues for thirty (30) days, unless extended by Company in writing or terminated earlier under Section 6.

c. Scope. The trial licence permits use at one (1) Site. "Site" means a building comprised of a recognisable architectural edifice distinct from neighbouring buildings with a separate mailing address.

d. One trial per organisation. Each organisation is entitled to one free trial. Company may decline to issue, or may revoke, additional trial licences requested for the same organisation or its affiliates.

e. No production use. The Software is provided for evaluation only. You may not use the trial licence for production, commercial, or revenue-generating purposes, and you may not rely on the Software for the operation, safety, or control of any building system on which persons or property depend.

f. No compensation; no other rights. During the Trial Period no compensation is due from either party, and no production, commercial, or perpetual licence rights are granted. No obligations or liabilities arise except as expressly set out in this Agreement.

3. Restrictions

a. You may make one (1) additional copy of the Software solely for back-up purposes. All copies remain subject to this Agreement and must display Company's copyright notice.

b. You will not, and will not permit any third party to: (i) distribute, sublicense, lease, rent, or otherwise make the Software available to any third party; (ii) modify, translate, reverse engineer, decompile, or disassemble the Software, or attempt to derive its source code or underlying ideas, algorithms, structure, or organisation, except to the extent applicable law expressly prohibits this restriction; (iii) defeat, bypass, remove, deactivate, or circumvent any licensing, security, or feature-control mechanism in the Software; (iv) use the Software to build or improve a competing product or service; or (v) remove or obscure any proprietary notice.

c. You will safeguard all copies of the Software against disclosure to or use by anyone not authorised under this Agreement, and you are responsible for the acts and omissions of your personnel.

d. You will comply with all applicable laws in your use of the Software, including United States export control laws, and will not export or re-export the Software in violation of those laws.

4. Ownership and Feedback

a. Company and its suppliers own all right, title, and interest in and to the Software and all intellectual property rights in it. Your rights are limited to those expressly granted in this Agreement; no other rights are granted by implication or otherwise.

b. If you provide feedback concerning the functionality or performance of the Software (including identifying potential errors or improvements), you assign to Company all right, title, and interest in and to that feedback, and Company may use it without payment or restriction.

c. Your data remains yours. Company does not claim ownership of building data, telemetry, configuration, or other content you supply to or generate using the Software. Company processes that data as described in the Privacy Policy solely to provide and support the trial.

5. No Warranty; No Support

a. Because the Software is provided for internal evaluation at no charge, THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. Company does not warrant that the Software will be error-free, uninterrupted, or that it will achieve any level of performance, and makes no representation as to the accuracy of any report or data generated by the Software.

b. Company has no obligation to provide support, maintenance, updates, or training during the Trial Period. Any assistance Company chooses to provide is offered as a courtesy and does not create an ongoing obligation.

c. Company may modify, suspend, or discontinue the Software, in whole or in part, at any time during the Trial Period without liability.

6. Term and Termination

a. This Agreement begins on the date you accept it and continues until the end of the Trial Period unless terminated earlier.

b. The trial licence terminates automatically at the end of the Trial Period, without notice and without any action by either party. Company may also terminate this Agreement at any time, with or without cause, on notice to you.

c. On expiry or termination you must, within fifteen (15) days: (i) cease all use of the Software; (ii) permanently delete or destroy all copies of the Software and accompanying documentation in your possession or control, including back-up copies; and (iii) confirm in writing that you have done so if Company requests confirmation. You are not required to return physical media.

d. You may export your building data before the end of the Trial Period. Following termination, Company will handle any remaining data in accordance with the Privacy Policy.

e. Sections 3, 4, 5, 7, 8, and 9 survive termination or expiry of this Agreement.

7. Limitation of Liability

a. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SOFTWARE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

b. COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT WILL NOT EXCEED ONE HUNDRED US DOLLARS (US$100).

c. The limitations in this Section 7 apply notwithstanding any failure of essential purpose of any limited remedy, and reflect the allocation of risk between the parties given that the Software is provided at no charge. They do not exclude liability that cannot be excluded under applicable law.

8. General

a. Governing law and venue. This Agreement is governed by the laws of the State of Delaware, without reference to its conflicts of laws principles. All disputes arising out of or relating to this Agreement are subject to the exclusive jurisdiction and venue of the state courts located in Delaware, or, where there is exclusive federal jurisdiction, the United States District Court for the District of Delaware. The parties consent to the personal and exclusive jurisdiction of those courts.

b. Assignment. You may not assign this Agreement without Company's prior written consent. Company may assign this Agreement in connection with a merger, acquisition, or sale of substantially all of its assets.

c. Entire agreement. This Agreement, together with the Portal Terms of Service and the Privacy Policy, is the entire agreement between the parties with respect to the trial and supersedes all prior or contemporaneous communications and proposals with respect to its subject matter.

d. Changes. Company may revise these Trial Terms. Revisions apply to trials that begin after the revised version's effective date; the version you accepted continues to govern your current Trial Period.

e. Severability and waiver. If any provision is held unenforceable, it will be reformed only to the extent necessary to make it enforceable, and the remainder will continue in effect. A failure to enforce any provision is not a waiver of it.

f. Relationship. No agency, partnership, joint venture, or employment relationship is created by this Agreement.

9. Record of Acceptance

By accepting this Agreement you consent to Company retaining a record of your acceptance for compliance purposes. That record includes the document identifier and version, a cryptographic hash of the exact text you accepted, your user and organisation identifiers, the date and time of acceptance, and the IP address and browser user agent from which acceptance was submitted.

10. Contact

Normal Software, Inc. PO Box 261 Leetsdale, PA 15056 support@normal.dev